Privacy Policy

ParentCalm

Effective Date: April 24, 2026

This Privacy Policy (“Policy”) governs the collection, use, processing, and protection of personal data by ParentCalm,  Sunveksa, LLC, Registration Number – 307543286 (“Company,” “we,” “us,” or “our”) in connection with the use of the ParentCalm website, mobile applications, and related services (collectively, the “Service”). This Policy applies to all users, including residents of the European Union (EU) and the United States (US), and is intended to comply with applicable EU and US laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Children’s Online Privacy Protection Act (COPPA). The Company is based in the European Union (EU), and the Privacy Policy is governed by Lithuanian law, with disputes subject to the jurisdiction of the courts of Lithuania. By using the Service, you consent to the practices described in this Policy.

1. Scope of the Policy

This Policy applies to all personal data collected through the Service, including registration, subscription purchases, app and website usage, and communications with support. It sets out your rights and our obligations under EU and US law.

2. Personal Data We Collect

Data you provide: name, email, phone, billing info, payment details, account credentials, and screenshots or other proofs for guarantees.
Data collected automatically: IP address, device type, browser type, operating system, usage analytics, lessons completed, and error logs.
Data from third parties: payment processors, analytics providers, or marketing partners (with consent).

3. Purpose of Data Processing

We use personal data to provide, maintain, and improve the Service; process payments; manage subscriptions; respond to inquiries, complaints, and refund requests; personalize your experience; conduct research and analytics; prevent fraud and unauthorized access; and comply with legal obligations.

4. Legal Basis for Processing (EU)

For EU residents, personal data processing is based on consent, performance of a contract, legal obligation, or legitimate interests (such as fraud prevention, security, and service improvement).

5. Sharing and Disclosure of Personal Data

We do not sell personal data. Data may be shared with:

  • Service Providers: Hosting, payment processors, analytics, customer support
  • Legal Authorities: When required by law or to protect rights, safety, or property

All third parties are contractually obligated to protect personal data.

6. International Data Transfers

Personal data may be transferred outside the EU, including to the US. Transfers comply with GDPR and US privacy standards through Standard Contractual Clauses or equivalent safeguards.

7. Data Retention

Personal data is retained only as long as necessary for providing the Service, fulfilling subscription obligations, resolving disputes, complying with legal requirements, and legitimate business purposes. Data no longer needed is securely deleted or anonymized.

8. User Rights – EU (GDPR)

EU users have the right to:

  • Access their data
  • Correct inaccurate data
  • Request deletion (“Right to be Forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Lodge complaints with supervisory authorities

9. User Rights – California (CCPA) and US Users

California residents may:

  • Request access to personal information
  • Request deletion of personal information
  • Opt out of the sale of personal information (we do not sell data)
  • Exercise rights without discrimination

All users may contact info@parentcalm.app to exercise privacy rights.

10. Children’s Privacy

The Service is not intended for children under 18. We do not knowingly collect personal data from minors, in compliance with COPPA.

11. Cookies and Tracking

We use cookies and similar technologies to remember preferences, track app and website usage, personalize content, and improve performance. For more details, see our Cookie Policy.

12. Marketing and Communications

Promotional communications are sent only with consent. Users may unsubscribe at any time via email links or by contacting info@parentcalm.app

13. Data Security

We implement administrative, technical, and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. Measures include secure servers, access control, regular monitoring, and employee training.

14. Third-Party Links

The Service may include links to third-party websites or services. We are not responsible for their privacy practices. Users should review third-party privacy policies separately.

15. Updates to Privacy Policy

We may update this Policy periodically. Updates will be posted on our website with a new effective date. Continued use of the Service constitutes acceptance of the updated Policy.